RapidMiner

No menu bar loading on MacOS High Sierra

Contributor II

No menu bar loading on MacOS High Sierra

I'm trying to install Rapid Miner on Mac and am running High Sierra, there is no menu bar loading and I am wondering if anyone else has faced this issue and might be able to offer a solution. I have the latest Java version installed. Without a menu bar, I am unable to update licence or access any menu function. Please help. 

See more topics labeled with:

10 REPLIES
Community Manager

Re: No menu bar loading on MacOS High Sierra

[ Edited ]

hello @jclunis - I deleted your other post as it was a duplicate.  I am happy to help you here.

 

I am running Mac 10.12.6 (Sierra) with no issues whatsoever.  I have not yet upgraded to 10.13 (High Sierra)...I will give it a try.  Meanwhile can you please take a screenshot so I may see your issue?

 

[Edit: just double-checked and 10.13 is still in beta.  I would highly recommend downgrading to the official stable 10.12.]

 

Scott

Scott Genzer
Senior Community Manager
RapidMiner, Inc.
Contributor II

Re: No menu bar loading on MacOS High Sierra

Hello, Thank you for your response.  I have attached a screenshot here for you to see. I have considered that the beta may be the issue, but I seem not to be able to downgrade since I also updated to the new apple file system. Do you think it is impossible to get it to work displaying the menu?

 

see lack of menu barsee lack of menu bar

Community Manager

Re: No menu bar loading on MacOS High Sierra

hello @jclunis ok thanks for that.  My hunch is that you have a conflict with "Spaces"/"Mission Control".  This is a known RapidMiner/Mac issue that has been around for a while.  It's not a big deal to fix; just MAKE SURE THE CHECKBOX "Displays have different spaces" IS NOT CHECKED:

 

Screen Shot 2017-08-31 at 4.35.50 PM.png

 

 

 

 

 

 

 

If that does not work, here are some things to check before uninstalling 10.13:

 

- are you using more than one monitor?  The menu bar may be elsewhere.

- you said you upgraded Java...normally this is not needed to be done manually.  Which version did you install?  Please go to Terminal and enter "java -version" after shell prompt.

- I assume you have tried re-installing RapidMiner 7.6.1 and/or trying RapidMiner 7.6.0?

 

Scott

 

 

Scott Genzer
Senior Community Manager
RapidMiner, Inc.
Contributor II

Re: No menu bar loading on MacOS High Sierra

Hello. Sorry for taking so long to respond. I have checked the spaces/mission control issue as you said and reconfigured it but it did not solve the problem for me. I have the latest version of java 1.8.0_144

 

I have tried uninstalling and reinstalling but not installing a lower version. I will try that and see if it makes a difference. 

If you have any other ideas I would be glad to hear them. 

Community Manager

Re: No menu bar loading on MacOS High Sierra

hello @jclunis - those are all the ideas I have for the moment.  Just curious - what is this icon up on top of your screen?  

 

Screen Shot 2017-09-05 at 8.45.27 PM.png

 

Scott

Scott Genzer
Senior Community Manager
RapidMiner, Inc.
Contributor II

Re: No menu bar loading on MacOS High Sierra

That's an app called Magnet for splitting the screen into sections specified and constrained by the app. It's not currently active. Although running. I can disable and test but don't think it has anything to do with things as you have to configure it to work. I thank you for your suggestions and efforts on my behalf although I am pretty much out of ideas to try as well. I noticed you mentioned getting an earlier version of rapidminer but I am not sure how to go about that. 

Community Manager

Re: No menu bar loading on MacOS High Sierra

hi @jclunis - ok THAT I can answer easily Smiley Happy  Log into your rapidminer account and go to the downloads section (where you downloaded the software to begin with.  Scroll down to the very bottom and you should see this:

 

Screen Shot 2017-09-06 at 1.21.28 PM.png

 

Scott

Scott Genzer
Senior Community Manager
RapidMiner, Inc.
Highlighted
Community Manager

Re: No menu bar loading on MacOS High Sierra

hello again @jclunis - ok this menu bar vanishing act just happened to me just now.  No idea what I did to provoke this but clearly something is going on AND it is not due to High Sierra.  I was able to get it back when I started a new blank process.  Stay tuned.


Scott

Scott Genzer
Senior Community Manager
RapidMiner, Inc.
Contributor II

Re: No menu bar loading on MacOS High Sierra

I truly look forward to a fix, because I really need to use rapid miner for a course I am taking and I am unable to do any work at home simply because of the menu issue. I can't figure out what could be wrong so if someone else figures it out that would be awesome.