RapidMiner has stopped starting up

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  Marco_Boeck Administrator, Moderator, Employee, Member, University Professor Posts: 1,993 RM Engineering

  October 2013

  Hi,
  
  what did you change when it stopped working?
  Can you please try to startRapidMiner via the RapidMinerGUI.bat file in the rapidminer/scripts folder and paste all the output until it crashes here?
  
  Regards,
  Marco

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  cybernife Member Posts: 4 Contributor I

  October 2013

  Hi thanks for getting back
  
  Possible I had updated Java to update 40, I therefore allowed the update today to 45
  
  Previously the script was crashing before could save anything, and would not let me progress beyond, selecting safe mode or continuing, (crashed both ways)
  
  Now have a new error file, hs_err_pid5244
  
  
  A fatal error has been detected by the Java Runtime Environment:
  #
  #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6a92ff5c, pid=5244, tid=1068
  #
  # JRE version: 7.0_11-b21
  # Java VM: Java HotSpot(TM) Client VM (23.6-b04 mixed mode windows-x86 )
  # Problematic frame:
  # C  [briu09b.dll+0x2ff5c]  NewUpdown+0x4153
  #
  # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
  #
  # If you would like to submit a bug report, please visit:
  #   http://bugreport.sun.com/bugreport/crash.jsp
  # The crash happened outside the Java Virtual Machine in native code.
  # See problematic frame for where to report the bug.
  #
  
  The thread is removed from here
  
  ---------------  S Y S T E M  ---------------
  
  OS: Windows 7 Build 7601 Service Pack 1
  
  CPU:total 4 (4 cores per cpu, 1 threads per core) family 6 model 23 stepping 10, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, tsc
  
  Memory: 4k page, physical 3144760k(1298336k free), swap 6285664k(2707904k free)
  
  vm_info: Java HotSpot(TM) Client VM (23.6-b04) for windows-x86 JRE (1.7.0_11-b21), built on Jan 12 2013 02:19:22 by "java_re" with unknown MS VC++:1600
  
  time: Tue Oct 22 19:50:04 2013
  elapsed time: 4 seconds
  
  I have chopped out a long run of the thread as the file size exceeded 20000 characters
  
  once again many thanks for any advice

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  Marco_Boeck Administrator, Moderator, Employee, Member, University Professor Posts: 1,993 RM Engineering

  October 2013

  Hi,
  
  I'm afraid that does not help much..
  Could you please try the following:
  You can start the RapidMinerGUI.bat via the commandline, so it will not close itself before you can copy the content.
  To do so, please click the Windows start button, enter "cmd" (without the quotes) into the box at the bottom and press the Enter key. In the command console you can now navigate to the location where you have installed RapidMiner, e.g. by typing the following (after each line, press the Enter key):

  
  d:
  cd Rapid-I\RapidMiner\scripts
  RapidMinerGUI.bat
  

  if you have installed RapidMiner on \Rapid-I\RapidMiner
  
  or

  
  cd \
  cd "Program Files (x86)\Rapid-I\RapidMiner\scripts
  RapidMinerGUI.bat
  

  if you have installed RapidMiner on C:\Program Files (x86)\Rapid-I\RapidMiner
  
  Afterwards please copy everything (right-click, select "Select all" and press Ctrl+C) and paste it here.
  
  Regards,
  Marco

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  cybernife Member Posts: 4 Contributor I

  October 2013

  Hi
  
  Microsoft Windows [Version 6.1.7601]
  Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
  
  
  C:\>cd "\Program Files\Rapid-I\RapidMiner5\scripts"
  
  C:\Program Files\Rapid-I\RapidMiner5\scripts>rapidminerGUI.bat
  RAPIDMINER_HOME is not set. Trying the directory 'C:\Program Files\Rapid-I\Rapid
  Miner5\scripts\..'...
  Using local jre: C:\Program Files\Rapid-I\RapidMiner5\scripts\..\jre\bin\java.ex
  e...
  Starting RapidMiner from 'C:\Program Files\Rapid-I\RapidMiner5\scripts\..' using
  classes from 'C:\Program Files\Rapid-I\RapidMiner5\scripts\..\lib\rapidminer.ja
  r'...
  Creating file "C:\Users\Bruce\AppData\Roaming\check_rm_java_version"
  Java Version: 1.7.0_11
  Removing file "C:\Users\Bruce\AppData\Roaming\check_rm_java_version"
  Starting in multicore mode with G1 garbage collector...
  Oct 23, 2013 6:58:48 PM com.rapid_i.Launcher ensureRapidMinerHomeSet
  INFO: rapidminer.home is 'C:\Program Files\Rapid-I\RapidMiner5\scripts\..'.
  Oct 23, 2013 6:58:48 PM com.rapid_i.Launcher main
  INFO: Launching RapidMiner, platform WIN32
  Oct 23, 2013 6:58:48 PM com.rapidminer.gui.safemode.SafeMode launchStarts
  INFO: Found left-behind lock file from last startup at C:\Users\Bruce\.RapidMine
  r5\safeMode.lock.
  Oct 23, 2013 6:58:48 PM com.rapidminer.tools.ParameterService init
  INFO: Reading configuration resource com/rapidminer/resources/rapidminerrc.
  Oct 23, 2013 6:58:48 PM com.rapidminer.tools.I18N <clinit>
  INFO: Set locale to en.
  Oct 23, 2013 6:58:56 PM com.rapid_i.Launcher ensureRapidMinerHomeSet
  INFO: rapidminer.home is 'C:\Program Files\Rapid-I\RapidMiner5\scripts\..'.
  Oct 23, 2013 6:58:57 PM com.rapidminer.tools.expression.parser.ExpressionParserF
  actory <clinit>
  INFO: Default version of expression parser registered successfully
  Oct 23, 2013 6:58:58 PM com.rapidminer.parameter.ParameterTypePassword decryptPa
  ssword
  WARNING: Password in XML file looks like unencrypted plain text.
  Oct 23, 2013 6:58:59 PM com.rapidminer.tools.OperatorService init
  INFO: Number of registered operator classes: 443; number of registered operator
  descriptions: 444; number of replacements: 403
  Oct 23, 2013 6:58:59 PM com.rapidminer.tools.jdbc.JDBCProperties <init>
  WARNING: Missing database driver class name for ODBC Bridge (e.g. Access)
  Oct 23, 2013 6:58:59 PM com.rapidminer.tools.jdbc.JDBCProperties registerDrivers
  
  INFO: JDBC driver ca.ingres.jdbc.IngresDriver not found. Probably the driver is
  not installed.
  [Fatal Error] :1:1: Premature end of file.
  #
  # A fatal error has been detected by the Java Runtime Environment:
  #
  #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6a92ff5c, pid=5968, tid=5912
  #
  # JRE version: 7.0_11-b21
  # Java VM: Java HotSpot(TM) Client VM (23.6-b04 mixed mode windows-x86 )
  # Problematic frame:
  # C  [briu09b.dll+0x2ff5c]  NewUpdown+0x4153
  #
  # Failed to write core dump. Minidumps are not enabled by default on client vers
  ions of Windows
  #
  # An error report file with more information is saved as:
  # C:\Program Files\Rapid-I\RapidMiner5\scripts\hs_err_pid5968.log
  #
  # If you would like to submit a bug report, please visit:
  #  http://bugreport.sun.com/bugreport/crash.jsp
  # The crash happened outside the Java Virtual Machine in native code.
  # See problematic frame for where to report the bug.
  #
  
  C:\Program Files\Rapid-I\RapidMiner5\scripts>
  
  Hope this helps
  many thanks for your time

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  Marco_Boeck Administrator, Moderator, Employee, Member, University Professor Posts: 1,993 RM Engineering

  October 2013

  Hi,
  
  to be honest, I do not know what is wrong. The JVM crashes (aka the execution environment provided by Java for the application), which is generally a) not a good sign and b) usually not directly related to RapidMiner itself. The startup log does not contain anything unusual (you can safely ignore the "[Fatal Error] :1:1: Premature end of file" because it is generated by an empty connections.xml in the .RapidMiner5 folder).
  So I'm afraid you will have to google for the problem, maybe others have experienced something similiar?
  
  Regards,
  Marco

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  cybernife Member Posts: 4 Contributor I

  October 2013

  Hi
  I thought you might say that
  
  I have deleted and re installed both rapidminer and java (but not a complete re install)
  
  to no avail
  
  thanks for you help,
  
  
  

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