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Not getting the activation email

EnfernoEnferno Member Posts: 1 Contributor I
edited April 2019 in Help
I just created an account and after I clicked on the activation link on why email nothing happened then I clicked again it said an email has been sent but I received no email. Since then I have clicked on send email again twice but still have not received any email


  • David_ADavid_A Administrator, Moderator, Employee, RMResearcher, Member Posts: 277  RM Research
    Sorry for the obvious question,
    but have you checked your Junk Mail folder?
  • sgenzersgenzer 12Administrator, Moderator, Employee, RapidMiner Certified Analyst, Community Manager, Member, University Professor, PM Moderator Posts: 2,959  Community Manager
    yes exactly - check your junk email and if there's nothing there, start a chat session (button in lower right corner of this screen) and one of our office colleagues will help you get sorted out.


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