Memory license limit exceeded

monoremonore Member Posts: 4 Contributor I
edited November 2019 in Help
We cannot access the RM server  - the error say "Memory license limit exceeded"  - however we recently renewed our license. We can see it recently expired and i think we need to set ourselves up with the the new license, since it appears we reverted to the free version when the grace period of the old license expired. How do we apply the new license/get the key? 
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Answers

  • Edin_KlapicEdin_Klapic Moderator, Employee, RMResearcher, Member Posts: 299 RM Data Scientist
    edited November 2019
    Hi @monore ,
    You find your new license in your RapidMiner account on my.rapidminer.com.
    • Click on Licences
    • Click on the tab Server
    • View a valid License Key
    • Copy & Paste it in the field where your screenshot is from
    Happy Mining,
    Edin
    sgenzerTghadially
  • Pavithra_RaoPavithra_Rao Administrator, Moderator, Employee, RapidMiner Certified Analyst, RapidMiner Certified Expert, Member Posts: 123 RM Data Scientist
    Hi @monore,

    Please feel free to reach out to [email protected], so we could set you up with a RapidMiner Server license.

    Regards,
    Pavithra
    monore
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