when I want to open charts from statistics to visualizations I faced with the error that It cannot display the chart due to error code 26. Is that related to Java or something like that?
Marco_BoeckAdministrator, Moderator, Employee, Member, University ProfessorPosts: 1,993 RM Engineering
edited February 2019
Hi,
Error code 26 says WebGL is not supported by Chromium on your machine, which is odd as I have never experienced that. It may also be that your graphics card is on the Chromium blacklist or you are running some custom graphics drivers which are not supported properly.
What operating system are you running? Some Unix distribution?
I'm having the same problem while running RapidMiner on a Mac (OS: Sierra 10.12.06). I went to WebGLreport.com site via Google Chrome and was told that my browser supports both WebGL 1 and 2. (Interestingly, when I access the site via Firefox, it tells me that WebGL 1 is supported but WebGL2 is disabled. When I go to the main WebGL site via Firefox, the example spinning cube displays as expected.)
I'm playing with a customer churn dataset (SIGKDD : KDD Cup 2009 : Customer relationship prediction. Kdd.org. Retrieved 24 July 2017, from http://www.kdd.org/kdd-cup/view/kdd-cup-2009) in preparation for delivering an online class. I've tried to create histogram plots of numeric attributes and a scatterplot of two nominal attributes. In all cases, I got the error message "Chart cannot be displayed as configured" with the accompanying log message "Cannot display chart due to HighCharts error code: 26.
I'd appreciate any advice you can provide.
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Marco_BoeckAdministrator, Moderator, Employee, Member, University ProfessorPosts: 1,993 RM Engineering
edited February 2019
Hi,
As you're having Google Chrome, could you please paste the report of chrome://gpu/ here? And what exact Mac book model do you have? And out of curiosity, what happens if you visit https://www.highcharts.com/demo/line-basic?
I have a late 2011 Macbook Air with 4 GB of memory and a 1.8 Ghz Intel core 7 processor. The HighCharts basic line demo works perfectly in my browser. Finally, here is the result of chrome://gpu/. Thanks for looking into this!
I'm sorry that the tabular information above didn't display properly. I can send it to you some other way (as well as a large number of log messages) if you'd like me to.
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Marco_BoeckAdministrator, Moderator, Employee, Member, University ProfessorPosts: 1,993 RM Engineering
edited February 2019
Hi,
Thank you so far! Interesting results, unfortunately we had no luck reproducing this issue on any of our Macs If you are up for it, I can prepare a test build for you tomorrow that includes a fallback module which takes over if WebGL Canvas rendering is unsupported. I cannot say if it'll work properly, especially what would happen if you tried displaying larger data (I expect a notable performance hit), but I would love to actually have someone test it. You can send me a PM with your email if you want to do this, then I can prepare a build for you tomorrow and send you a DL link.
Is there any news on this topic? I have recently dowladed the newer version and everything works perfecrly except the visualisation. In the log it keeps saying Error 26. My video card should handle more compley task so this shouldn’t be a problem. I also uninstalled and reinstalled RapidMiner but no changes.
I thought it’s maybe Java so I dowloaded it. There is one slightly changes, the chart appears for 1 seconds then the same meassage as previously.
Higly appreciated your thoughts,
Peter
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Delano_LimaMember, University ProfessorPosts: 1 University Professor
I don't know this is relevant, but I resolved the same problem gettING actualized version of Firefox, Chrome and RapidMiner. Now I use RapidMiner 9.2.001.
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Marco_BoeckAdministrator, Moderator, Employee, Member, University ProfessorPosts: 1,993 RM Engineering
Hi,
This error should not occur anymore with version 9.2.1. We have included a fallback mode that is less performant and might not render as nicely, but at least should show something.
The root cause behind the problem in the first place is always either a next-to-useless graphics card, or a corrupt/missing/wrong driver for the graphics card.
Newbie
Answers
Error code 26 says WebGL is not supported by Chromium on your machine, which is odd as I have never experienced that.
It may also be that your graphics card is on the Chromium blacklist or you are running some custom graphics drivers which are not supported properly.
Regards,
Marco
I'm playing with a customer churn dataset (SIGKDD : KDD Cup 2009 : Customer relationship prediction. Kdd.org. Retrieved 24 July 2017, from http://www.kdd.org/kdd-cup/view/kdd-cup-2009) in preparation for delivering an online class. I've tried to create histogram plots of numeric attributes and a scatterplot of two nominal attributes. In all cases, I got the error message "Chart cannot be displayed as configured" with the accompanying log message "Cannot display chart due to HighCharts error code: 26.
I'd appreciate any advice you can provide.
As you're having Google Chrome, could you please paste the report of chrome://gpu/ here?
And what exact Mac book model do you have?
And out of curiosity, what happens if you visit https://www.highcharts.com/demo/line-basic?
Thank you,
Marco
Graphics Feature Status
Problems Detected
Disabled Features: skia_renderer
Disabled Features: skia_deferred_display_list
Version Information
Driver Information
Compositor Information
GpuMemoryBuffers Status
Display(s) Information
Video Acceleration Information
Driver Information for Hardware GPU
Graphics Feature Status for Hardware GPU
Driver Bug Workarounds for Hardware GPU
Problems Detected for Hardware GPU
Disabled Features: flash_stage3d, gpu_compositing, gpu_rasterization, flash3d, accelerated_webgl2, accelerated_2d_canvas, protected_video_decode, oop_rasterization, accelerated_video_decode, android_surface_control, accelerated_webgl, flash_stage3d_baseline
Disabled Features: gpu_rasterization
Disabled Features: protected_video_decode
Applied Workarounds: unfold_short_circuit_as_ternary_operation
Applied Workarounds: scalarize_vec_and_mat_constructor_args
Applied Workarounds: regenerate_struct_names
Applied Workarounds: msaa_is_slow
Applied Workarounds: set_zero_level_before_generating_mipmap
Applied Workarounds: pack_parameters_workaround_with_pack_buffer
Applied Workarounds: unpack_alignment_workaround_with_unpack_buffer
Applied Workarounds: use_intermediary_for_copy_texture_image
Applied Workarounds: disable_webgl_rgb_multisampling_usage
Applied Workarounds: disable_framebuffer_cmaa
Applied Workarounds: get_frag_data_info_bug
Applied Workarounds: rebind_transform_feedback_before_resume
Applied Workarounds: emulate_abs_int_function
Applied Workarounds: rewrite_texelfetchoffset_to_texelfetch
Applied Workarounds: add_and_true_to_loop_condition
Applied Workarounds: decode_encode_srgb_for_generatemipmap
Applied Workarounds: init_two_cube_map_levels_before_copyteximage
Applied Workarounds: use_unused_standard_shared_blocks
Applied Workarounds: unpack_image_height_workaround_with_unpack_buffer
Applied Workarounds: adjust_src_dst_region_for_blitframebuffer
Applied Workarounds: remove_invariant_and_centroid_for_essl3
Applied Workarounds: disable(GL_KHR_blend_equation_advanced), disable(GL_KHR_blend_equation_advanced_coherent)
Applied Workarounds: reset_teximage2d_base_level
Applied Workarounds: dont_use_loops_to_initialize_variables
Applied Workarounds: max_msaa_sample_count_4
Applied Workarounds: disable_2d_canvas_auto_flush
Disabled Features: skia_renderer
Disabled Features: skia_deferred_display_list
Thank you so far! Interesting results, unfortunately we had no luck reproducing this issue on any of our Macs
If you are up for it, I can prepare a test build for you tomorrow that includes a fallback module which takes over if WebGL Canvas rendering is unsupported. I cannot say if it'll work properly, especially what would happen if you tried displaying larger data (I expect a notable performance hit), but I would love to actually have someone test it. You can send me a PM with your email if you want to do this, then I can prepare a build for you tomorrow and send you a DL link.
Thank you very much so far,
Marco
Is there any news on this topic? I have recently dowladed the newer version and everything works perfecrly except the visualisation. In the log it keeps saying Error 26. My video card should handle more compley task so this shouldn’t be a problem. I also uninstalled and reinstalled RapidMiner but no changes.
I thought it’s maybe Java so I dowloaded it. There is one slightly changes, the chart appears for 1 seconds then the same meassage as previously.
Higly appreciated your thoughts,
Peter
This error should not occur anymore with version 9.2.1. We have included a fallback mode that is less performant and might not render as nicely, but at least should show something.
The root cause behind the problem in the first place is always either a next-to-useless graphics card, or a corrupt/missing/wrong driver for the graphics card.
Regards,
Marco