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Grouping support case - Where do I start

ybiybi Member Posts: 4 Newbie
in Help
I have some 1500 support case and I hoping to use rapid miner to cluster them based on the description. Where do I start? 
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    ybiybi Member Posts: 4 Newbie
    Solution Accepted
    The Text and Web Mining series from the academy was very useful to get started. Please close this post.
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