RapidMiner

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No menu bar loading on MacOS High Sierra

Status: Investigating

I'm trying to install Rapid Miner on Mac and am running High Sierra, there is no menu bar loading and I am wondering if anyone else has faced this issue and might be able to offer a solution. I have the latest Java version installed. Without a menu bar, I am unable to update licence or access any menu function. Please help. 

22 Comments (22 New)
Comments
Learner II

Any new update with this issue? I am having the same issue. I don't know if is related to High Sierra or Java. Please help!

Learner II

Attached video with the issue

Community Manager

Hello @glage - thank you this is very helpful.  Unfortunately no news at the moment but can you please check something for me?  Can you please go to System Preferences -> Mission Control and take a screenshot of your settings there?  It should look something like this:

 

Screen Shot 2017-10-24 at 8.40.10 AM.png

 

Thanks.


Scott

Learner II

Replicated your setting and still the same issue.... 

 

Thanks

 

GL

 

Screen Shot 2017-10-24 at 11.46.12 AM.png

 

 

 

Community Manager

hmm ok.  Please confirm exact Mac OS version.  You using more than one external monitor?

Community Manager

so assuming none of that helps, I will pass along what I heard from dev team about this today.  Seems to be an issue with JDK 8 https://bugs.openjdk.java.net/browse/JDK-8188085 so we're waiting for a fix from that end.  The not-so-ideal workaround is to go back to Java 6.  See here: https://support.apple.com/kb/DL1572?locale=en_US.

 

Scott

 

 

 

Learner II
I’m using MacOS High Sierra 10.13.1 beta
I’m using two monitors, but all testing, video, and screenshoot was without the external monitor

Thanks
Learner II
Thanks sounds about right. I think this happened when I updated Java. I will see if I can downgrade and let you know
RM Staff

Hi,

 

this seems to be caused by a bug that Apple introduced. Following the discussion in the link posted above, it seems Apple will fix this with a future patch, whenever that will come around:

 
Sergey Bylokhov added a comment - 2017-10-10 18:56
I got a confirmation from Apple that this is a known issue, and the fix is in progress.


Regards,

Marco

 
Community Manager

OK did a lot more research on this and, as @Marco_Boeck says, it is affecting a LOT of applications (Adobe, Autodesk and many others reporting same issue).  HOWEVER I found a potential easier workaround until the Java/Apple issue gets sorted.  It seems that this menu bar only disappears if the default language of your Mac is NOT ENGLISH:

 

NOTE:This only affects users that have their operating system language (not the PDF Studio language setting) set to something else besides English.

 

(source: https://kbpdfstudio.qoppa.com/macos-high-sierra-menu-items-not-showing/)

 

So maybe try just changing your default language to English until this gets fixed?


Scott