RapidMiner

New license uninitialized

Learner I brad
Learner I

New license uninitialized

Hello,

I just downloaded the app and logged in to the application with my rapidminer account. It's saying "Valid (currently not active)" https://screencast.com/t/29do1dAWjn .. I double checked and it's the same license in my account page: https://screencast.com/t/9E1Sh7tbrI

 

Also I just noticed this when activating manually: https://screencast.com/t/Y6A2yyiC

 

Do I just need to wait for a while for things to activate? Or is there something you can do on your end?

 

Thanks!

Brad

4 REPLIES
Community Manager Community Manager
Community Manager

Re: New license uninitialized

Hello @brad - welcome to the RapidMiner Community.  That is a bit strange that the license is not active yet.  If it's still a problem tomorrow, send me a PM and I will investigate.


Scott

Scott Genzer
Senior Community Manager
RapidMiner, Inc.
Learner I brad
Learner I

Re: New license uninitialized

Follow up to this, looks like it did activate overnight.

 

Thanks for your response yesterday!

Highlighted
Community Manager Community Manager
Community Manager

Re: New license uninitialized

enjoy!

Scott Genzer
Senior Community Manager
RapidMiner, Inc.
RM Staff
RM Staff

Re: New license uninitialized

Hi Brad!

 

Welcome to the RapidMiner Community and thank you for your detailed report!

Just to be on the safe side: Are you using RapidMiner Studio 7.6.1? And what is the configured time zone of your machine?

 

Thanks,

Marcel