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New license uninitialized

bradbrad Member Posts: 2 Contributor I
edited August 2020 in Help

Hello,

I just downloaded the app and logged in to the application with my rapidminer account. It's saying "Valid (currently not active)" https://screencast.com/t/29do1dAWjn .. I double checked and it's the same license in my account page: https://screencast.com/t/9E1Sh7tbrI

 

Also I just noticed this when activating manually: https://screencast.com/t/Y6A2yyiC

 

Do I just need to wait for a while for things to activate? Or is there something you can do on your end?

 

Thanks!

Brad

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Answers

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    sgenzersgenzer Administrator, Moderator, Employee, RapidMiner Certified Analyst, Community Manager, Member, University Professor, PM Moderator Posts: 2,959 Community Manager

    Hello @brad - welcome to the RapidMiner Community.  That is a bit strange that the license is not active yet.  If it's still a problem tomorrow, send me a PM and I will investigate.


    Scott

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    bradbrad Member Posts: 2 Contributor I

    Follow up to this, looks like it did activate overnight.

     

    Thanks for your response yesterday!

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    sgenzersgenzer Administrator, Moderator, Employee, RapidMiner Certified Analyst, Community Manager, Member, University Professor, PM Moderator Posts: 2,959 Community Manager

    enjoy!

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    mmichelmmichel Employee, Member Posts: 129 RM Engineering

    Hi Brad!

     

    Welcome to the RapidMiner Community and thank you for your detailed report!

    Just to be on the safe side: Are you using RapidMiner Studio 7.6.1? And what is the configured time zone of your machine?

     

    Thanks,

    Marcel

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