Due to recent updates, all users are required to create an Altair One account to login to the RapidMiner community. Click the Register button to create your account using the same email that you have previously used to login to the RapidMiner community. This will ensure that any previously created content will be synced to your Altair One account. Once you login, you will be asked to provide a username that identifies you to other Community users. Email us at Community with questions.

RapidMiner Hangs on Startup - Windows

SteveMSteveM Member Posts: 5 Learner I
Hello,

We have installed RapidMiner 9.4.1 32bit on a Windows 10 Enterprise system with Java 8.  These are beefy 7th gen I7s with 32 GB of RAM and 1TB SSD machines, so specs should be fine.

When we install the software and everything seems fine.  After install the the software auto-launches and we accept the EULA. The GUI briefly appears, but then it then crashes and will not launch again.

When launching via the batch file  we get:
<div>C:\Program Files (x86)\RapidMiner\RapidMiner Studio>"RapidMiner-Studio.bat"</div><div>RAPIDMINER_HOME environment variable is not set. Trying the directory 'C:\Program Files (x86)\RapidMiner\RapidMiner Studio'...</div><div>Using local jre: C:\Program Files (x86)\RapidMiner\RapidMiner Studio\jre\bin\java.exe...</div><div>Java Version: 1.8.0_181</div><div>Launching RapidMiner Studio GUI now...</div>

The GUI never launches and no error messages are displayed.  The command prompt does not come back, so it's doing something :-)  The environment variable, while not set, seems to default to the correct location.

The startup log contains a bunch of INFO notices, but no errors.  

Any suggestions?

Thanks,

Steve

Best Answer

  • SteveMSteveM Member Posts: 5 Learner I
    Solution Accepted
    Hi Marco,

    As this is an educational environment, we had 40 computers in this situation, not just one.  The bad news (for working out the problem), but good news for us is that they all now work relatively reliably.  I was not able to reproduce the error on an any of the machines since  the JRE swap out either today or yesterday.  Java error summarised above was just a one off.

    Thanks for all your help.

    Steve

Answers

  • Marco_BoeckMarco_Boeck Administrator, Moderator, Employee, Member, University Professor Posts: 1,996 RM Engineering
    edited October 2019
    Hi,

    Before we go into a more systematic approach on dealing with this, I have to ask you one question: Why would you use the 32 bit version? That is designed for oooold systems with no more than 4GB of RAM. You need the 64 bit version of RapidMiner Studio. Please use that one, and try again.

    Did not work? How long have you waited?
    If nothing happens after 15 minutes, I'd say its safe to say something went horribly wrong (usually it takes less than a minute..)
    As you seem to know a bit more about computers, if you're up for it, I would like you to follow a few steps of medium complexity to get some data for us to look at.
    1. Kill Studio via Task Manager. Make sure no Java processes are left running either (unless you know you have other Java processes on your system).
    2. Start Studio again. Wait for it to stop doing anything.
    3. Open the CMD via clicking on the Start symbol and typing cmd, then pressing Enter.
    4. Navigate to the installation directory, e.g. via cd "C:\Program Files\RapidMiner\RapidMiner Studio".
    5. Navigate to the JRE\bin folder within the installation folder, e.g. via cd jre\bin
    6. Type jcmd and press Enter. Write down the number next to the RapidMiner Studio Java line.
    7. Type jstack -F {number} > C:\Users\username\Desktop\stack.txt where {number} is the one you wrote down one step earlier and username is your username on the computer.
    8. Attach the stack.txt from your desktop here, or copy the contents of it here or send it to me via private message.
    Regards,
    Marco
  • SteveMSteveM Member Posts: 5 Learner I
    Hi Marco,

    Thanks for the speedy reply. 

    To answer your questions:

    Why 32 bit: we have a dependency elsewhere on a 32 bit JVM, so went with the 32 bit version.  However, as it seem you bundle your own Java environment, I presume this wont be an issue?

    Time: I've waited well up to an hour and nothing happens.  I'm a patient chap :-)

    Stack trace:  When I go into that directory in the command line and run jcmd, I get:
    <div>C:\Program Files (x86)\RapidMiner\RapidMiner Studio\jre\bin>jcmd</div><div>'jcmd' is not recognized as an internal or external command,</div><div>operable program or batch file.</div>
    jcmd does not seem to be present in that directory, or anywhere I can easily see within the directory structure.  I've unzipped the rapidminer-studio-9.4.1-win32-install file and it does not seem to be part of the installer, nor was it present when I downloaded a new installer (32 or 64 bit).  I also tried to find it in the globally installed JVM and it wasn't there either.  I only have the JRE not the JDK installed.  Does it just come with the JDK?

    Thanks.

    Steve




  • Marco_BoeckMarco_Boeck Administrator, Moderator, Employee, Member, University Professor Posts: 1,996 RM Engineering
    Hi Steve,

    Yea, we bundle the JRE ourselves, so you can freely use the Win64 version.
    As far as the other commands are concerned, unfortunately that was my mistake. These tools are only available when having a JDK installed (even though they are then actually located inside the jre subfolder of the JDK, which tricked me here) :neutral:

    So those won't really work. What I would now suggest as a first step is:
    1. Post the rapidminer-studio.log contents for me to look at
    2. Then download the Win64 version
    3. Start Studio Win64 and see what happens.
    4. If this still does not work, I suggest killing Studio, and then renaming the entire .RapidMiner folder to something else, as that one contains all settings etc. Renaming that folder before starting Studio will behave like a 100% fresh installation. For one reason or another, maybe something became broken in there and now blocks a proper startup. I would not know what could cause it, but best to make sure it's not the case.
    5. If that still does not help, and you feel somewhat adventerous, you can try the RapidMiner Studio 9.5 Beta version which is going to be released today: https://s3.amazonaws.com/static.rapidminer.com/rnd/html/rapidminer-9.5-preview.html# This one does not have an installer, you just unzip it somewhere and run the Studio.exe. It has a change which MIGHT be related to your problem, but it's a bit of a stretch.
    I'm sorry for the inconvenience here, but this is so rare, that you're the 2nd report I ever heard of this happening, so I want to figure out the cause as well :open_mouth:

    Regards,
    Marco
  • SteveMSteveM Member Posts: 5 Learner I
    Hi Marco

    Apologies for the slight delay in responding.

    The 64 bit version does not work either.  It has the same symptoms.

    A fresh install of 64 bit (including wiped profile) version yields an empty rapidminer-studio (0 bytes, and completely empty) log and a launcher log of below:
    <div>Oct 21, 2019 8:26:31 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: JVM arguments were:&nbsp;</div><div>Oct 21, 2019 8:26:31 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: System properties were: java.runtime.name:'Java(TM) SE Runtime Environment' sun.boot.library.path:'C:\Program Files\RapidMiner\RapidMiner Studio\jre\bin' java.vm.version:'25.181-b13' java.vm.vendor:'Oracle Corporation' java.vendor.url:'http://java.oracle.com/' path.separator:';' java.vm.name:'Java HotSpot(TM) 64-Bit Server VM' file.encoding.pkg:'sun.io' user.country:'GB' user.script:'' sun.java.launcher:'SUN_STANDARD' sun.os.patch.level:'' java.vm.specification.name:'Java Virtual Machine Specification' user.dir:'C:\Program Files\RapidMiner\RapidMiner Studio' java.runtime.version:'1.8.0_181-b13' rapidminer.version:'9.4.001' java.awt.graphicsenv:'sun.awt.Win32GraphicsEnvironment' java.endorsed.dirs:'C:\Program Files\RapidMiner\RapidMiner Studio\jre\lib\endorsed' os.arch:'amd64' java.io.tmpdir:'C:\Users\STEPHE~1.MUR\AppData\Local\Temp\' line.separator:'</div><div>' java.vm.specification.vendor:'Oracle Corporation' user.variant:'' os.name:'Windows 10' sun.jnu.encoding:'Cp1252' java.library.path:'C:\Program Files\RapidMiner\RapidMiner Studio\jre\bin;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\Program Files\Ricardo\2018.1\Products\WAVE\RT\lib\win64;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files\Common Files\Autodesk Shared\;C:\Program Files (x86)\Autodesk\Backburner\;C:\Program Files\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files\MATLAB\R2017b\bin;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\110\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files\Microsoft SQL Server\120\DTS\Binn\;C:\Program Files (x86)\Windows Kits\8.1\Windows Performance Toolkit\;C:\Program Files\dotnet\;C:\Program Files\Microsoft SQL Server\130\Tools\Binn\;C:\MSC.Software\Adams\2017_2\bin;C:\Program Files\Ricardo\bin;C:\Users\stephen.murphy\AppData\Local\Microsoft\WindowsApps;C:\Users\stephen.murphy\AppData\Local\GitHubDesktop\bin;.' java.specification.name:'Java Platform API Specification' java.class.version:'52.0' sun.management.compiler:'HotSpot 64-Bit Tiered Compilers' os.version:'10.0' user.home:'C:\Users\stephen.murphy' user.timezone:'Europe/London' java.awt.printerjob:'sun.awt.windows.WPrinterJob' file.encoding:'Cp1252' java.specification.version:'1.8' java.class.path:'C:\Program Files\RapidMiner\RapidMiner Studio\lib\activation-1.1.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\alphanumeric-sorting-1.0.1.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\annotations-3.0.0.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\antlr4-runtime-4.5.1.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\autocomplete-2.5.0.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\bcprov-jdk15on-1.50.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\belt-1.0.0-BETA2.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\belt-adapter-0.5.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\collections-generic-4.01.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\colt-1.2.0.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\commons-codec-1.10.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\commons-collections4-4.1.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\commons-io-2.6.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\commons-lang-2.6.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\commons-math3-3.3.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\concurrent-1.3.4.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\curvesapi-1.04.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\freehep-graphics2d-2.3.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\freehep-graphicsbase-2.3.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\freehep-graphicsio-2.3.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\freehep-graphicsio-ps-2.3.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\freehep-graphicsio-svg-2.3.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\freehep-io-2.2.2.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\groovy-all-2.4.10.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\h2-1.4.194.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\hamcrest-core-1.3.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\itext-2.1.7.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\jackson-annotations-2.9.0.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\jackson-core-2.9.5.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\jackson-databind-2.9.5.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\jama-1.0.3.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\jasypt-1.9.1-lite.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\javax.mail-1.6.0.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\jcommon-1.0.21.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\jfreechart-1.0.17.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\jgraphx-3.9.4.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\jmathplot-1.0.0.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\jna-4.5.2.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\jna-platform-4.5.2.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\jsoup-1.8.3.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\jung-algorithms-2.0.1.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\jung-api-2.0.1.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\jung-graph-impl-2.0.1.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\jung-visualization-2.0.1.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\junit-4.12.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\jxbrowser-win64-6.23.1.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\jxl-2.6.12.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\launcher.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\looks-2.2.2.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\lucene-analyzers-common-7.2.0.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\lucene-core-7.2.0.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\lucene-highlighter-7.2.0.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\lucene-join-7.2.0.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\lucene-memory-7.2.0.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\lucene-queries-7.2.0.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\lucene-queryparser-7.2.0.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\lucene-sandbox-7.2.0.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\microba-0.4.4.3.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\poi-3.17.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\poi-ooxml-3.17.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\poi-ooxml-schemas-3.17.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\poi-scratchpad-3.17.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\rapidminer-api-0.2.2.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\rapidminer-license-api-4.2.2.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\rapidminer-license-commons-4.2.2.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\rapidminer-license-core-4.2.2.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\rapidminer-studio-core-9.4.1.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\rapidminer-studio-marketplace-9.4.1.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\rapidminer-studio-onboarding-9.4.1.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\rapidminer-studio-osx-adapter-1.0.2.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\rapidminer-studio-reference-manual-9.4.1.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\rsyntaxtextarea-2.5.0.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\serializer-2.7.2.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\slf4j-api-1.7.13.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\stax-api-1.0.1.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\swingx-all-1.6.5-1.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\tika-core-1.18.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\vldocking-9.0.2.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\xalan-2.7.2.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\xml-apis-1.3.04.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\xmlbeans-2.6.0.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\xmlpull-1.1.3.1.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\xpp3_min-1.1.4c.jar;C:\Program Files\RapidMiner\RapidMiner Studio\lib\xstream-1.4.10.jar' user.name:'stephen.murphy' java.vm.specification.version:'1.8' sun.java.command:'com.rapidminer.launcher.JVMOptionBuilder' java.home:'C:\Program Files\RapidMiner\RapidMiner Studio\jre' sun.arch.data.model:'64' user.language:'en' java.specification.vendor:'Oracle Corporation' awt.toolkit:'sun.awt.windows.WToolkit' java.vm.info:'mixed mode' java.version:'1.8.0_181' java.ext.dirs:'C:\Program Files\RapidMiner\RapidMiner Studio\jre\lib\ext;C:\WINDOWS\Sun\Java\lib\ext' sun.boot.class.path:'C:\Program Files\RapidMiner\RapidMiner Studio\jre\lib\resources.jar;C:\Program Files\RapidMiner\RapidMiner Studio\jre\lib\rt.jar;C:\Program Files\RapidMiner\RapidMiner Studio\jre\lib\sunrsasign.jar;C:\Program Files\RapidMiner\RapidMiner Studio\jre\lib\jsse.jar;C:\Program Files\RapidMiner\RapidMiner Studio\jre\lib\jce.jar;C:\Program Files\RapidMiner\RapidMiner Studio\jre\lib\charsets.jar;C:\Program Files\RapidMiner\RapidMiner Studio\jre\lib\jfr.jar;C:\Program Files\RapidMiner\RapidMiner Studio\jre\classes' java.vendor:'Oracle Corporation' file.separator:'\' java.vendor.url.bug:'http://bugreport.sun.com/bugreport/' rapidminer.home:'C:\Program Files\RapidMiner\RapidMiner Studio' sun.io.unicode.encoding:'UnicodeLittle' sun.cpu.endian:'little' sun.desktop:'windows' sun.cpu.isalist:'amd64'&nbsp;</div><div>Oct 21, 2019 8:26:31 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Trying to read user setting for maximum amount of memory.</div><div>Oct 21, 2019 8:26:31 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: No user setting for maximum amount of memory found.</div><div>Oct 21, 2019 8:26:31 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Calculating JVM memory settings...</div><div>Oct 21, 2019 8:26:31 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Total physical memory detected: 32603</div><div>Oct 21, 2019 8:26:31 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Calculating maximum usable memory for RapidMiner...&nbsp;</div><div>Oct 21, 2019 8:26:31 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Set maximum usable memory to 28534mb</div><div>Oct 21, 2019 8:26:31 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Max allowed memory has been set to more than the total memory 32603mb. Ignoring it.</div><div>Oct 21, 2019 8:26:31 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Using up to 28534mb of memory.</div><div>Oct 21, 2019 8:26:31 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Launch settings are: ' -XX:+UseG1GC -XX:G1HeapRegionSize=32m -XX:ParallelGCThreads=6 -XX:InitiatingHeapOccupancyPercent=55 -Xms384m -Xmx28534m -Djava.net.preferIPv4Stack=true -Dsun.java2d.dpiaware=false -Djava.net.useSystemProxies=true'</div>

    Beta Version: same symptoms for clean install.  Again, empty rapidminer-studio log and launcher log of below:

    <div><div>Oct 21, 2019 8:36:30 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: JVM arguments were:&nbsp;</div><div>Oct 21, 2019 8:36:30 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: System properties were: java.runtime.name:'Java(TM) SE Runtime Environment' sun.boot.library.path:'C:\Program Files\rapidminer\jre\bin' java.vm.version:'25.181-b13' java.vm.vendor:'Oracle Corporation' java.vendor.url:'http://java.oracle.com/' path.separator:';' java.vm.name:'Java HotSpot(TM) 64-Bit Server VM' file.encoding.pkg:'sun.io' user.country:'GB' user.script:'' sun.java.launcher:'SUN_STANDARD' sun.os.patch.level:'' java.vm.specification.name:'Java Virtual Machine Specification' user.dir:'C:\Program Files\rapidminer' java.runtime.version:'1.8.0_181-b13' rapidminer.version:'9.5.000-BETA3' java.awt.graphicsenv:'sun.awt.Win32GraphicsEnvironment' java.endorsed.dirs:'C:\Program Files\rapidminer\jre\lib\endorsed' os.arch:'amd64' java.io.tmpdir:'C:\Users\STEPHE~1.MUR\AppData\Local\Temp\' line.separator:'</div><div>' java.vm.specification.vendor:'Oracle Corporation' user.variant:'' os.name:'Windows 10' sun.jnu.encoding:'Cp1252' java.library.path:'C:\Program Files\rapidminer\jre\bin;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\Program Files\Ricardo\2018.1\Products\WAVE\RT\lib\win64;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files\Common Files\Autodesk Shared\;C:\Program Files (x86)\Autodesk\Backburner\;C:\Program Files\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files\MATLAB\R2017b\bin;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\110\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files\Microsoft SQL Server\120\DTS\Binn\;C:\Program Files (x86)\Windows Kits\8.1\Windows Performance Toolkit\;C:\Program Files\dotnet\;C:\Program Files\Microsoft SQL Server\130\Tools\Binn\;C:\MSC.Software\Adams\2017_2\bin;C:\Program Files\Ricardo\bin;C:\Users\stephen.murphy\AppData\Local\Microsoft\WindowsApps;C:\Users\stephen.murphy\AppData\Local\GitHubDesktop\bin;.' java.specification.name:'Java Platform API Specification' java.class.version:'52.0' sun.management.compiler:'HotSpot 64-Bit Tiered Compilers' os.version:'10.0' user.home:'C:\Users\stephen.murphy' user.timezone:'Europe/London' java.awt.printerjob:'sun.awt.windows.WPrinterJob' file.encoding:'Cp1252' java.specification.version:'1.8' java.class.path:'C:\Program Files\rapidminer\lib\activation-1.1.jar;C:\Program Files\rapidminer\lib\alphanumeric-sorting-1.0.1.jar;C:\Program Files\rapidminer\lib\annotations-3.0.0.jar;C:\Program Files\rapidminer\lib\antlr4-runtime-4.5.1.jar;C:\Program Files\rapidminer\lib\autocomplete-2.5.0.jar;C:\Program Files\rapidminer\lib\bcprov-jdk15on-1.50.jar;C:\Program Files\rapidminer\lib\belt-1.0.0-BETA3.jar;C:\Program Files\rapidminer\lib\belt-adapter-0.6-BETA.jar;C:\Program Files\rapidminer\lib\collections-generic-4.01.jar;C:\Program Files\rapidminer\lib\colt-1.2.0.jar;C:\Program Files\rapidminer\lib\commons-codec-1.10.jar;C:\Program Files\rapidminer\lib\commons-collections4-4.1.jar;C:\Program Files\rapidminer\lib\commons-io-2.6.jar;C:\Program Files\rapidminer\lib\commons-lang-2.6.jar;C:\Program Files\rapidminer\lib\commons-math3-3.3.jar;C:\Program Files\rapidminer\lib\concurrent-1.3.4.jar;C:\Program Files\rapidminer\lib\curvesapi-1.04.jar;C:\Program Files\rapidminer\lib\freehep-graphics2d-2.3.jar;C:\Program Files\rapidminer\lib\freehep-graphicsbase-2.3.jar;C:\Program Files\rapidminer\lib\freehep-graphicsio-2.3.jar;C:\Program Files\rapidminer\lib\freehep-graphicsio-ps-2.3.jar;C:\Program Files\rapidminer\lib\freehep-graphicsio-svg-2.3.jar;C:\Program Files\rapidminer\lib\freehep-io-2.2.2.jar;C:\Program Files\rapidminer\lib\groovy-all-2.4.10.jar;C:\Program Files\rapidminer\lib\h2-1.4.194.jar;C:\Program Files\rapidminer\lib\hamcrest-core-1.3.jar;C:\Program Files\rapidminer\lib\itext-2.1.7.jar;C:\Program Files\rapidminer\lib\jackson-annotations-2.9.0.jar;C:\Program Files\rapidminer\lib\jackson-core-2.9.5.jar;C:\Program Files\rapidminer\lib\jackson-databind-2.9.5.jar;C:\Program Files\rapidminer\lib\jama-1.0.3.jar;C:\Program Files\rapidminer\lib\jasypt-1.9.1-lite.jar;C:\Program Files\rapidminer\lib\javax.mail-1.6.0.jar;C:\Program Files\rapidminer\lib\jcommon-1.0.21.jar;C:\Program Files\rapidminer\lib\jfreechart-1.0.17.jar;C:\Program Files\rapidminer\lib\jgraphx-3.9.4.jar;C:\Program Files\rapidminer\lib\jmathplot-1.0.0.jar;C:\Program Files\rapidminer\lib\jna-4.5.2.jar;C:\Program Files\rapidminer\lib\jna-platform-4.5.2.jar;C:\Program Files\rapidminer\lib\jsoup-1.8.3.jar;C:\Program Files\rapidminer\lib\jung-algorithms-2.0.1.jar;C:\Program Files\rapidminer\lib\jung-api-2.0.1.jar;C:\Program Files\rapidminer\lib\jung-graph-impl-2.0.1.jar;C:\Program Files\rapidminer\lib\jung-visualization-2.0.1.jar;C:\Program Files\rapidminer\lib\junit-4.12.jar;C:\Program Files\rapidminer\lib\jxbrowser-win64-7.3.jar;C:\Program Files\rapidminer\lib\jxl-2.6.12.jar;C:\Program Files\rapidminer\lib\launcher.jar;C:\Program Files\rapidminer\lib\looks-2.2.2.jar;C:\Program Files\rapidminer\lib\lucene-analyzers-common-7.2.0.jar;C:\Program Files\rapidminer\lib\lucene-core-7.2.0.jar;C:\Program Files\rapidminer\lib\lucene-highlighter-7.2.0.jar;C:\Program Files\rapidminer\lib\lucene-join-7.2.0.jar;C:\Program Files\rapidminer\lib\lucene-memory-7.2.0.jar;C:\Program Files\rapidminer\lib\lucene-queries-7.2.0.jar;C:\Program Files\rapidminer\lib\lucene-queryparser-7.2.0.jar;C:\Program Files\rapidminer\lib\lucene-sandbox-7.2.0.jar;C:\Program Files\rapidminer\lib\microba-0.4.4.3.jar;C:\Program Files\rapidminer\lib\ojalgo-47.3.0.jar;C:\Program Files\rapidminer\lib\poi-3.17.jar;C:\Program Files\rapidminer\lib\poi-ooxml-3.17.jar;C:\Program Files\rapidminer\lib\poi-ooxml-schemas-3.17.jar;C:\Program Files\rapidminer\lib\poi-scratchpad-3.17.jar;C:\Program Files\rapidminer\lib\rapidminer-api-0.2.2.jar;C:\Program Files\rapidminer\lib\rapidminer-license-api-4.2.3.jar;C:\Program Files\rapidminer\lib\rapidminer-license-commons-4.2.3.jar;C:\Program Files\rapidminer\lib\rapidminer-license-core-4.2.3.jar;C:\Program Files\rapidminer\lib\rapidminer-studio-core-9.5.0-BETA3.jar;C:\Program Files\rapidminer\lib\rapidminer-studio-marketplace-9.5.0-BETA3.jar;C:\Program Files\rapidminer\lib\rapidminer-studio-onboarding-9.5.0-BETA3.jar;C:\Program Files\rapidminer\lib\rapidminer-studio-osx-adapter-1.0.2.jar;C:\Program Files\rapidminer\lib\rapidminer-studio-reference-manual-9.5.0-BETA3.jar;C:\Program Files\rapidminer\lib\rsyntaxtextarea-2.5.0.jar;C:\Program Files\rapidminer\lib\serializer-2.7.2.jar;C:\Program Files\rapidminer\lib\slf4j-api-1.7.13.jar;C:\Program Files\rapidminer\lib\stax-api-1.0.1.jar;C:\Program Files\rapidminer\lib\swingx-all-1.6.5-1.jar;C:\Program Files\rapidminer\lib\tika-core-1.18.jar;C:\Program Files\rapidminer\lib\vldocking-9.0.2.jar;C:\Program Files\rapidminer\lib\xalan-2.7.2.jar;C:\Program Files\rapidminer\lib\xml-apis-1.3.04.jar;C:\Program Files\rapidminer\lib\xmlbeans-2.6.0.jar;C:\Program Files\rapidminer\lib\xmlpull-1.1.3.1.jar;C:\Program Files\rapidminer\lib\xpp3_min-1.1.4c.jar;C:\Program Files\rapidminer\lib\xstream-1.4.10.jar' user.name:'stephen.murphy' java.vm.specification.version:'1.8' sun.java.command:'com.rapidminer.launcher.JVMOptionBuilder' java.home:'C:\Program Files\rapidminer\jre' sun.arch.data.model:'64' user.language:'en' java.specification.vendor:'Oracle Corporation' awt.toolkit:'sun.awt.windows.WToolkit' java.vm.info:'mixed mode' java.version:'1.8.0_181' java.ext.dirs:'C:\Program Files\rapidminer\jre\lib\ext;C:\WINDOWS\Sun\Java\lib\ext' sun.boot.class.path:'C:\Program Files\rapidminer\jre\lib\resources.jar;C:\Program Files\rapidminer\jre\lib\rt.jar;C:\Program Files\rapidminer\jre\lib\sunrsasign.jar;C:\Program Files\rapidminer\jre\lib\jsse.jar;C:\Program Files\rapidminer\jre\lib\jce.jar;C:\Program Files\rapidminer\jre\lib\charsets.jar;C:\Program Files\rapidminer\jre\lib\jfr.jar;C:\Program Files\rapidminer\jre\classes' java.vendor:'Oracle Corporation' file.separator:'\' java.vendor.url.bug:'http://bugreport.sun.com/bugreport/' rapidminer.home:'C:\Program Files\rapidminer' sun.io.unicode.encoding:'UnicodeLittle' sun.cpu.endian:'little' sun.desktop:'windows' sun.cpu.isalist:'amd64'&nbsp;</div><div>Oct 21, 2019 8:36:30 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Trying to read user setting for maximum amount of memory.</div><div>Oct 21, 2019 8:36:30 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: No user setting for maximum amount of memory found.</div><div>Oct 21, 2019 8:36:30 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Calculating JVM memory settings...</div><div>Oct 21, 2019 8:36:30 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Total physical memory detected: 32603</div><div>Oct 21, 2019 8:36:30 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Calculating maximum usable memory for RapidMiner...&nbsp;</div><div>Oct 21, 2019 8:36:30 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Set maximum usable memory to 28534mb</div><div>Oct 21, 2019 8:36:30 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Max allowed memory has been set to more than the total memory 32603mb. Ignoring it.</div><div>Oct 21, 2019 8:36:30 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Using up to 28534mb of memory.</div><div>Oct 21, 2019 8:36:30 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Launch settings are: ' -XX:+UseG1GC -XX:G1HeapRegionSize=32m -XX:ParallelGCThreads=6 -XX:InitiatingHeapOccupancyPercent=55 -Xms384m -Xmx28534m -Djava.net.preferIPv4Stack=true -Dsun.java2d.dpiaware=false -Djava.net.useSystemProxies=true'</div></div><div></div>
    Hope that helps.

    Thanks for the help so far .  I know these problems can be hard to track down!

    Best regards,

    Steve
  • SteveMSteveM Member Posts: 5 Learner I
    Hi Marco,

    This is a bit weird.  Running with the replacement jre works most of the time.  When I did get a crash (on a blank profile)  I got the following error:


    This is the launcher log:
    Oct 22, 2019 8:10:10 AM com.rapidminer.launcher.JVMOptionBuilder log<div>INFO: JVM arguments were:&nbsp;</div><div>Oct 22, 2019 8:10:10 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: System properties were: java.runtime.name:'OpenJDK Runtime Environment' sun.boot.library.path:'C:\Program Files\rapidminer\jre\bin' java.vm.version:'25.222-b10' java.vm.vendor:'' java.vendor.url:'http://java.oracle.com/' path.separator:';' java.vm.name:'OpenJDK 64-Bit Server VM' file.encoding.pkg:'sun.io' user.country:'GB' user.script:'' sun.java.launcher:'SUN_STANDARD' sun.os.patch.level:'' java.vm.specification.name:'Java Virtual Machine Specification' user.dir:'C:\Program Files\rapidminer' java.runtime.version:'1.8.0_222-b10' rapidminer.version:'9.5.000-BETA3' java.awt.graphicsenv:'sun.awt.Win32GraphicsEnvironment' java.endorsed.dirs:'C:\Program Files\rapidminer\jre\lib\endorsed' os.arch:'amd64' java.io.tmpdir:'C:\Users\STEPHE~1.MUR\AppData\Local\Temp\' line.separator:'</div><div>' java.vm.specification.vendor:'Oracle Corporation' user.variant:'' os.name:'Windows 10' sun.jnu.encoding:'Cp1252' java.library.path:'C:\Program Files\rapidminer\jre\bin;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\Program Files\Ricardo\2018.1\Products\WAVE\RT\lib\win64;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files\Common Files\Autodesk Shared\;C:\Program Files (x86)\Autodesk\Backburner\;C:\Program Files\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files\MATLAB\R2017b\bin;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\110\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files\Microsoft SQL Server\120\DTS\Binn\;C:\Program Files (x86)\Windows Kits\8.1\Windows Performance Toolkit\;C:\Program Files\dotnet\;C:\Program Files\Microsoft SQL Server\130\Tools\Binn\;C:\MSC.Software\Adams\2017_2\bin;C:\Program Files\Ricardo\bin;C:\Users\stephen.murphy\AppData\Local\Microsoft\WindowsApps;C:\Users\stephen.murphy\AppData\Local\GitHubDesktop\bin;.' java.specification.name:'Java Platform API Specification' java.class.version:'52.0' sun.management.compiler:'HotSpot 64-Bit Tiered Compilers' os.version:'10.0' user.home:'C:\Users\stephen.murphy' user.timezone:'Europe/London' java.awt.printerjob:'sun.awt.windows.WPrinterJob' file.encoding:'Cp1252' java.specification.version:'1.8' java.class.path:'C:\Program Files\rapidminer\lib\activation-1.1.jar;C:\Program Files\rapidminer\lib\alphanumeric-sorting-1.0.1.jar;C:\Program Files\rapidminer\lib\annotations-3.0.0.jar;C:\Program Files\rapidminer\lib\antlr4-runtime-4.5.1.jar;C:\Program Files\rapidminer\lib\autocomplete-2.5.0.jar;C:\Program Files\rapidminer\lib\bcprov-jdk15on-1.50.jar;C:\Program Files\rapidminer\lib\belt-1.0.0-BETA3.jar;C:\Program Files\rapidminer\lib\belt-adapter-0.6-BETA.jar;C:\Program Files\rapidminer\lib\collections-generic-4.01.jar;C:\Program Files\rapidminer\lib\colt-1.2.0.jar;C:\Program Files\rapidminer\lib\commons-codec-1.10.jar;C:\Program Files\rapidminer\lib\commons-collections4-4.1.jar;C:\Program Files\rapidminer\lib\commons-io-2.6.jar;C:\Program Files\rapidminer\lib\commons-lang-2.6.jar;C:\Program Files\rapidminer\lib\commons-math3-3.3.jar;C:\Program Files\rapidminer\lib\concurrent-1.3.4.jar;C:\Program Files\rapidminer\lib\curvesapi-1.04.jar;C:\Program Files\rapidminer\lib\freehep-graphics2d-2.3.jar;C:\Program Files\rapidminer\lib\freehep-graphicsbase-2.3.jar;C:\Program Files\rapidminer\lib\freehep-graphicsio-2.3.jar;C:\Program Files\rapidminer\lib\freehep-graphicsio-ps-2.3.jar;C:\Program Files\rapidminer\lib\freehep-graphicsio-svg-2.3.jar;C:\Program Files\rapidminer\lib\freehep-io-2.2.2.jar;C:\Program Files\rapidminer\lib\groovy-all-2.4.10.jar;C:\Program Files\rapidminer\lib\h2-1.4.194.jar;C:\Program Files\rapidminer\lib\hamcrest-core-1.3.jar;C:\Program Files\rapidminer\lib\itext-2.1.7.jar;C:\Program Files\rapidminer\lib\jackson-annotations-2.9.0.jar;C:\Program Files\rapidminer\lib\jackson-core-2.9.5.jar;C:\Program Files\rapidminer\lib\jackson-databind-2.9.5.jar;C:\Program Files\rapidminer\lib\jama-1.0.3.jar;C:\Program Files\rapidminer\lib\jasypt-1.9.1-lite.jar;C:\Program Files\rapidminer\lib\javax.mail-1.6.0.jar;C:\Program Files\rapidminer\lib\jcommon-1.0.21.jar;C:\Program Files\rapidminer\lib\jfreechart-1.0.17.jar;C:\Program Files\rapidminer\lib\jgraphx-3.9.4.jar;C:\Program Files\rapidminer\lib\jmathplot-1.0.0.jar;C:\Program Files\rapidminer\lib\jna-4.5.2.jar;C:\Program Files\rapidminer\lib\jna-platform-4.5.2.jar;C:\Program Files\rapidminer\lib\jsoup-1.8.3.jar;C:\Program Files\rapidminer\lib\jung-algorithms-2.0.1.jar;C:\Program Files\rapidminer\lib\jung-api-2.0.1.jar;C:\Program Files\rapidminer\lib\jung-graph-impl-2.0.1.jar;C:\Program Files\rapidminer\lib\jung-visualization-2.0.1.jar;C:\Program Files\rapidminer\lib\junit-4.12.jar;C:\Program Files\rapidminer\lib\jxbrowser-win64-7.3.jar;C:\Program Files\rapidminer\lib\jxl-2.6.12.jar;C:\Program Files\rapidminer\lib\launcher.jar;C:\Program Files\rapidminer\lib\looks-2.2.2.jar;C:\Program Files\rapidminer\lib\lucene-analyzers-common-7.2.0.jar;C:\Program Files\rapidminer\lib\lucene-core-7.2.0.jar;C:\Program Files\rapidminer\lib\lucene-highlighter-7.2.0.jar;C:\Program Files\rapidminer\lib\lucene-join-7.2.0.jar;C:\Program Files\rapidminer\lib\lucene-memory-7.2.0.jar;C:\Program Files\rapidminer\lib\lucene-queries-7.2.0.jar;C:\Program Files\rapidminer\lib\lucene-queryparser-7.2.0.jar;C:\Program Files\rapidminer\lib\lucene-sandbox-7.2.0.jar;C:\Program Files\rapidminer\lib\microba-0.4.4.3.jar;C:\Program Files\rapidminer\lib\ojalgo-47.3.0.jar;C:\Program Files\rapidminer\lib\poi-3.17.jar;C:\Program Files\rapidminer\lib\poi-ooxml-3.17.jar;C:\Program Files\rapidminer\lib\poi-ooxml-schemas-3.17.jar;C:\Program Files\rapidminer\lib\poi-scratchpad-3.17.jar;C:\Program Files\rapidminer\lib\rapidminer-api-0.2.2.jar;C:\Program Files\rapidminer\lib\rapidminer-license-api-4.2.3.jar;C:\Program Files\rapidminer\lib\rapidminer-license-commons-4.2.3.jar;C:\Program Files\rapidminer\lib\rapidminer-license-core-4.2.3.jar;C:\Program Files\rapidminer\lib\rapidminer-studio-core-9.5.0-BETA3.jar;C:\Program Files\rapidminer\lib\rapidminer-studio-marketplace-9.5.0-BETA3.jar;C:\Program Files\rapidminer\lib\rapidminer-studio-onboarding-9.5.0-BETA3.jar;C:\Program Files\rapidminer\lib\rapidminer-studio-osx-adapter-1.0.2.jar;C:\Program Files\rapidminer\lib\rapidminer-studio-reference-manual-9.5.0-BETA3.jar;C:\Program Files\rapidminer\lib\rsyntaxtextarea-2.5.0.jar;C:\Program Files\rapidminer\lib\serializer-2.7.2.jar;C:\Program Files\rapidminer\lib\slf4j-api-1.7.13.jar;C:\Program Files\rapidminer\lib\stax-api-1.0.1.jar;C:\Program Files\rapidminer\lib\swingx-all-1.6.5-1.jar;C:\Program Files\rapidminer\lib\tika-core-1.18.jar;C:\Program Files\rapidminer\lib\vldocking-9.0.2.jar;C:\Program Files\rapidminer\lib\xalan-2.7.2.jar;C:\Program Files\rapidminer\lib\xml-apis-1.3.04.jar;C:\Program Files\rapidminer\lib\xmlbeans-2.6.0.jar;C:\Program Files\rapidminer\lib\xmlpull-1.1.3.1.jar;C:\Program Files\rapidminer\lib\xpp3_min-1.1.4c.jar;C:\Program Files\rapidminer\lib\xstream-1.4.10.jar' user.name:'stephen.murphy' java.vm.specification.version:'1.8' sun.java.command:'com.rapidminer.launcher.JVMOptionBuilder' java.home:'C:\Program Files\rapidminer\jre' sun.arch.data.model:'64' user.language:'en' java.specification.vendor:'Oracle Corporation' awt.toolkit:'sun.awt.windows.WToolkit' java.vm.info:'mixed mode' java.version:'1.8.0_222' java.ext.dirs:'C:\Program Files\rapidminer\jre\lib\ext;C:\WINDOWS\Sun\Java\lib\ext' sun.boot.class.path:'C:\Program Files\rapidminer\jre\lib\resources.jar;C:\Program Files\rapidminer\jre\lib\rt.jar;C:\Program Files\rapidminer\jre\lib\sunrsasign.jar;C:\Program Files\rapidminer\jre\lib\jsse.jar;C:\Program Files\rapidminer\jre\lib\jce.jar;C:\Program Files\rapidminer\jre\lib\charsets.jar;C:\Program Files\rapidminer\jre\lib\jfr.jar;C:\Program Files\rapidminer\jre\classes' java.vendor:'AdoptOpenJDK' file.separator:'\' java.vendor.url.bug:'http://bugreport.sun.com/bugreport/' rapidminer.home:'C:\Program Files\rapidminer' sun.io.unicode.encoding:'UnicodeLittle' sun.cpu.endian:'little' sun.desktop:'windows' sun.cpu.isalist:'amd64'&nbsp;</div><div>Oct 22, 2019 8:10:10 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Failed to read RM preferences for user specified max memory: C:\Users\stephen.murphy\.RapidMiner\rapidminer-studio-settings.cfg</div><div>Oct 22, 2019 8:10:10 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Calculating JVM memory settings...</div><div>Oct 22, 2019 8:10:10 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Total physical memory detected: 32603</div><div>Oct 22, 2019 8:10:10 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Calculating maximum usable memory for RapidMiner...&nbsp;</div><div>Oct 22, 2019 8:10:10 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Set maximum usable memory to 28534mb</div><div>Oct 22, 2019 8:10:10 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Max allowed memory has been set to more than the total memory 32603mb. Ignoring it.</div><div>Oct 22, 2019 8:10:10 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Using up to 28534mb of memory.</div><div>Oct 22, 2019 8:10:10 AM com.rapidminer.launcher.JVMOptionBuilder log</div><div>INFO: Launch settings are: ' -XX:+UseG1GC -XX:G1HeapRegionSize=32m -XX:ParallelGCThreads=6 -XX:InitiatingHeapOccupancyPercent=55 -Xms384m -Xmx28534m -Djava.net.preferIPv4Stack=true -Dsun.java2d.dpiaware=false -Djava.net.useSystemProxies=true'</div>

    This is the rapidminer-studio log:
    <div>Oct 22, 2019 8:10:11 AM com.rapidminer.gui.RapidMinerGUI run</div><div>INFO: Launching RapidMiner 9.5.000-BETA3, platform WIN64</div><div>Oct 22, 2019 8:10:11 AM com.rapidminer.tools.I18N <clinit></div><div>INFO: Set locale to en.</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.RapidMiner performFirstInitialization</div><div>INFO: Performing upgrade&nbsp; to version 9.5.000-BETA3</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.core.license.ProductConstraintManager initialize</div><div>INFO: Initializing license manager.</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.core.license.ProductConstraintManager initialize</div><div>INFO: Using default license location.</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.core.license.ProductConstraintManager initialize</div><div>INFO: Registering default product.</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.search.GlobalSearchRegistry registerSearchCategory</div><div>INFO: Global Search category repository registered.</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.cipher.FileCipherKeyProvider loadKey</div><div>WARNING: Failed to retrieve secret key: C:\Users\stephen.murphy\.RapidMiner\cipher.key (The system cannot find the file specified)</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: Cloud Connectivity</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: Data Editor</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: H2O</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: Model Deployment Management</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: Model Simulator</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: Operator Recommender</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: Process Scheduling</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: Advanced File Connectors</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: Blending</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: Browser</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: Concurrency</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: CTA</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: HTML5 Charts</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: JDBC Connectors</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: Legacy Result Access</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: Productivity</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: Professional</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: Remote Repository</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: Utility</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: Social Media</div><div>Oct 22, 2019 8:10:12 AM com.rapidminer.tools.plugin.Plugin registerPlugins</div><div>INFO: Register plugin: Time Series</div><div>Oct 22, 2019 8:10:13 AM com.rapidminer.tools.config.ConfigurationManager register</div><div>INFO: Registered configurator Twitter Connection.</div><div>Oct 22, 2019 8:10:14 AM com.rapidminer.extension.browser.PluginInitBrowser lambda$initPlugin$2</div><div>INFO: Async: Init browser setup.</div><div>Oct 22, 2019 8:10:14 AM com.rapidminer.tools.config.ConfigurationManager register</div><div>INFO: Registered configurator Salesforce Connection.</div><div>Oct 22, 2019 8:10:14 AM com.rapidminer.tools.config.ConfigurationManager register</div><div>INFO: Registered configurator Amazon S3 Connection.</div><div>Oct 22, 2019 8:10:14 AM com.rapidminer.tools.config.ConfigurationManager register</div><div>INFO: Registered configurator Azure Blob Storage Connection.</div><div>Oct 22, 2019 8:10:14 AM com.rapidminer.tools.config.ConfigurationManager register</div><div>INFO: Registered configurator Azure Data Lake Storage Gen1 Connection.</div><div>Oct 22, 2019 8:10:14 AM com.rapidminer.tools.config.ConfigurationManager register</div><div>INFO: Registered configurator Google Cloud Storage Connection.</div><div>Oct 22, 2019 8:10:14 AM com.rapidminer.tools.config.ConfigurationManager register</div><div>INFO: Registered configurator Dropbox Connection.</div><div>Oct 22, 2019 8:10:15 AM com.rapidminer.extension.jdbc.tools.jdbc.JDBCProperties <init></div><div>WARNING: Missing database driver class name for ODBC Bridge (e.g. Access)</div><div>Oct 22, 2019 8:10:15 AM com.rapidminer.extension.jdbc.tools.jdbc.JDBCProperties <init></div><div>WARNING: Missing database driver class name for Ingres</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.repository.RepositoryManager registerExtensionSamples</div><div>INFO: Registered 'Time Series' as sample folder.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension Operator Recommender was loaded in 96ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension Process Scheduling was loaded in 104ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension Professional was loaded in 105ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension Utility was loaded in 106ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension Concurrency was loaded in 109ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension Legacy Result Access was loaded in 118ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension Social Media was loaded in 121ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension Data Editor was loaded in 122ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension CTA was loaded in 144ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension Model Deployment Management was loaded in 148ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension Browser was loaded in 162ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension Time Series was loaded in 164ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension HTML5 Charts was loaded in 166ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension Blending was loaded in 173ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension Model Simulator was loaded in 177ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension Remote Repository was loaded in 193ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension Advanced File Connectors was loaded in 200ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension H2O was loaded in 304ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension Productivity was loaded in 309ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension Cloud Connectivity was loaded in 326ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.tools.plugin.Plugin initAll</div><div>INFO: Extension JDBC Connectors was loaded in 644ms.</div><div>Oct 22, 2019 8:10:16 AM com.rapidminer.search.GlobalSearchRegistry registerSearchCategory</div><div>INFO: Global Search category operator registered.</div><div>Oct 22, 2019 8:10:19 AM com.rapidminer.extension.browser.PluginInitBrowser lambda$initPlugin$2</div><div>INFO: Async: Basic browser setup test starting.</div><div>Oct 22, 2019 8:10:19 AM com.rapidminer.extension.browser.PluginInitBrowser lambda$initPlugin$2</div><div>INFO: Async: Created basic browser instance.</div><div>Oct 22, 2019 8:10:19 AM com.rapidminer.extension.browser.PluginInitBrowser lambda$initPlugin$2</div><div>INFO: Async: Loaded basic browser test content. Executing functionality check.</div><div>Oct 22, 2019 8:10:19 AM com.rapidminer.extension.browser.PluginInitBrowser lambda$initPlugin$2</div><div>INFO: Async: Basic browser setup test successful.</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ConfigurationManager loadConfiguration</div><div>INFO: Load configuration for Amazon S3 Connection.</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ClientConfigurationManager loadAllParameters</div><div>INFO: No configuration file found for Amazon S3 Connection</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ConfigurationManager loadConfiguration</div><div>INFO: Loaded configurations for 0 objects of type Amazon S3 Connection.</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ConfigurationManager loadConfiguration</div><div>INFO: Load configuration for Azure Blob Storage Connection.</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ClientConfigurationManager loadAllParameters</div><div>INFO: No configuration file found for Azure Blob Storage Connection</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ConfigurationManager loadConfiguration</div><div>INFO: Loaded configurations for 0 objects of type Azure Blob Storage Connection.</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ConfigurationManager loadConfiguration</div><div>INFO: Load configuration for Azure Data Lake Storage Gen1 Connection.</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ClientConfigurationManager loadAllParameters</div><div>INFO: No configuration file found for Azure Data Lake Storage Gen1 Connection</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ConfigurationManager loadConfiguration</div><div>INFO: Loaded configurations for 0 objects of type Azure Data Lake Storage Gen1 Connection.</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ConfigurationManager loadConfiguration</div><div>INFO: Load configuration for Dropbox Connection.</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ClientConfigurationManager loadAllParameters</div><div>INFO: No configuration file found for Dropbox Connection</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ConfigurationManager loadConfiguration</div><div>INFO: Loaded configurations for 0 objects of type Dropbox Connection.</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ConfigurationManager loadConfiguration</div><div>INFO: Load configuration for Salesforce Connection.</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ClientConfigurationManager loadAllParameters</div><div>INFO: No configuration file found for Salesforce Connection</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ConfigurationManager loadConfiguration</div><div>INFO: Loaded configurations for 0 objects of type Salesforce Connection.</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ConfigurationManager loadConfiguration</div><div>INFO: Load configuration for Google Cloud Storage Connection.</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ClientConfigurationManager loadAllParameters</div><div>INFO: No configuration file found for Google Cloud Storage Connection</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ConfigurationManager loadConfiguration</div><div>INFO: Loaded configurations for 0 objects of type Google Cloud Storage Connection.</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ConfigurationManager loadConfiguration</div><div>INFO: Load configuration for Twitter Connection.</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ClientConfigurationManager loadAllParameters</div><div>INFO: No configuration file found for Twitter Connection</div><div>Oct 22, 2019 8:10:24 AM com.rapidminer.tools.config.ConfigurationManager loadConfiguration</div><div>INFO: Loaded configurations for 0 objects of type Twitter Connection.</div><div>Oct 22, 2019 8:10:32 AM com.rapidminer.search.GlobalSearchRegistry registerSearchCategory</div><div>INFO: Global Search category actions registered.</div><div>Oct 22, 2019 8:10:32 AM com.rapidminer.extension.browser.PluginInitBrowser lambda$initGui$6</div><div>INFO: Async: Hardware accelerated browser setup test starting.</div><div>Oct 22, 2019 8:10:32 AM com.rapidminer.tools.plugin.Plugin callInitMethod</div><div>WARNING: Plugin initializer com.rapidminer.extension.cloud.connectivity.PluginInitCloudConnectivity.initGui of Plugin Cloud Connectivity caused an error: null&nbsp;</div><div>java.lang.reflect.InvocationTargetException</div><div>	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)</div><div>	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)</div><div>	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)</div><div>	at java.lang.reflect.Method.invoke(Method.java:498)</div><div>	at com.rapidminer.tools.plugin.Plugin.callInitMethod(Plugin.java:1413)</div><div>	at com.rapidminer.tools.plugin.Plugin.callPluginInitMethods(Plugin.java:1382)</div><div>	at com.rapidminer.tools.plugin.Plugin.initPluginGuis(Plugin.java:1310)</div><div>	at com.rapidminer.gui.RapidMinerGUI.run(RapidMinerGUI.java:427)</div><div>	at com.rapidminer.gui.RapidMinerGUI.launch(RapidMinerGUI.java:878)</div><div>	at com.rapidminer.gui.RapidMinerGUI.main(RapidMinerGUI.java:854)</div><div>	at com.rapidminer.launcher.GUILauncher.main(GUILauncher.java:329)</div><div>Caused by: java.lang.BootstrapMethodError: java.lang.IllegalAccessError: no such constructor: com.rapidminer.extension.cloud.connectivity.gui.connection.GoogleServiceGUI.<init>(Window,ConnectionInformation,RepositoryLocation,boolean)void/newInvokeSpecial</div><div>	at com.rapidminer.extension.cloud.connectivity.PluginInitCloudConnectivity.initGui(PluginInitCloudConnectivity.java:110)</div><div>	... 11 more</div><div>Caused by: java.lang.IllegalAccessError: no such constructor: com.rapidminer.extension.cloud.connectivity.gui.connection.GoogleServiceGUI.<init>(Window,ConnectionInformation,RepositoryLocation,boolean)void/newInvokeSpecial</div><div>	at java.lang.invoke.MethodHandleNatives.linkMethodHandleConstant(MethodHandleNatives.java:483)</div><div>	... 12 more</div><div>Caused by: java.lang.NoClassDefFoundError: javafx/beans/value/ObservableValue</div><div>	at java.lang.invoke.MethodHandleNatives.resolve(Native Method)</div><div>	at java.lang.invoke.MemberName$Factory.resolve(MemberName.java:975)</div><div>	at java.lang.invoke.MemberName$Factory.resolveOrFail(MemberName.java:1000)</div><div>	at java.lang.invoke.MethodHandles$Lookup.resolveOrFail(MethodHandles.java:1394)</div><div>	at java.lang.invoke.MethodHandles$Lookup.linkMethodHandleConstant(MethodHandles.java:1750)</div><div>	at java.lang.invoke.MethodHandleNatives.linkMethodHandleConstant(MethodHandleNatives.java:477)</div><div>	... 12 more</div><div>Caused by: java.lang.ClassNotFoundException: javafx.beans.value.ObservableValue</div><div>	at java.net.URLClassLoader.findClass(URLClassLoader.java:382)</div><div>	at com.rapidminer.tools.plugin.PluginClassLoader.loadClass(PluginClassLoader.java:131)</div><div>	at java.lang.ClassLoader.loadClass(ClassLoader.java:357)</div><div>	... 18 more</div><div><br></div><div>Oct 22, 2019 8:10:32 AM com.rapidminer.extension.browser.PluginInitBrowser lambda$initGui$6</div><div>INFO: Async: Created hardware accelerated browser instance.</div><div>Oct 22, 2019 8:10:32 AM com.rapidminer.extension.browser.PluginInitBrowser lambda$initGui$6</div><div>INFO: Async: Loaded hardware accelerated browser test content. Executing functionality check.</div><div>Oct 22, 2019 8:10:32 AM com.rapidminer.extension.browser.PluginInitBrowser lambda$initGui$6</div><div>INFO: Async: Hardware accelerated browser setup test successful.</div><div>Oct 22, 2019 8:10:33 AM com.rapidminer.search.GlobalSearchRegistry registerSearchCategory</div><div>INFO: Global Search category academy registered.</div><div>Oct 22, 2019 8:10:33 AM com.rapidminer.gui.search.GlobalSearchGUIRegistry registerSearchVisualizationProvider</div><div>INFO: Global Search GUI provider added for category academy.</div>
    It seems to work more frequently than not, so will need try again later when I have some more time to look at it.  In fact, it might even be stable enough for use with certain caveats.

    Thanks,

    Steve

  • Marco_BoeckMarco_Boeck Administrator, Moderator, Employee, Member, University Professor Posts: 1,996 RM Engineering
    edited October 2019
    Hi Steve,

    That's very weird indeed. The error -1073740940 seems to indicate a heap corruption on Windows 10 x64 according to Google, so if you get that randomly, I have to suspect that something on your system is causing this. It may be a software that somehow interferes (maybe a virus scanner?), or even a hardware problem (e.g. a defective RAM module). Or something deep inside Java does take offence to something very particular with your system and cannot properly handle that.

    As to why it always hangs with Oracle JRE and often runs with OpenJDK, I cannot answer that without having access to the stacks from the Oracle JVM while it happens, so I'm afraid I cannot help you any further here..

    Regards,
    Marco
  • Marco_BoeckMarco_Boeck Administrator, Moderator, Employee, Member, University Professor Posts: 1,996 RM Engineering
    Hi Steve,

    There is one caveat with that JRE swap: OpenJDK does not come with JavaFX by default. Therefore, you will not be able to view any connections, as their UIs make use of JavaFX. You'd have to get the "jfxrt.jar" from somewhere, and place it in the "jre/lib/ext" folder for the OpenJDK version.

    Regards,
    Marco
  • pblack476pblack476 Member Posts: 83 Maven
    edited November 2019
    -wrong thread, sry-
Sign In or Register to comment.