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RM v9.10 not launching

jgathercjgatherc Member Posts: 3 Contributor I
in Help
When I start RM I get the welcome screen but this disappears and the program fails to launch.  I tried starting it again and a message appeared stating the program did not launch properly giving me the option to start in safe mode.  When I do, I get the following error.  I've included the log file, which is showing numerous "Failed to register operator" errors.

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    Marco_BoeckMarco_Boeck Administrator, Moderator, Employee, Member, University Professor Posts: 1,995 RM Engineering
    Hi,

    You seem to have a severely broken installation. Please delete everything inside the installation folder manually, and re-install the software.

    Regards,
    Marco
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