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API Engine error

LoloyLoloy Member Posts: 15 Contributor I
Hi,
In February, I tried to conduct a sentiment analysis; it took so much, about 6 hours; then my laptop stopped working when I opened my laptop again, I found that process was not completed. I tried to redo but I have been getting this attached message since February not sure what I can do from my side. Please, I would really appreciate your help and guidance.

Thanks
RB.png 10.5K

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    jwpfaujwpfau Employee, Member Posts: 302 RM Engineering
    Hi Loloy,

    that's an error code from the third party Meaning Cloud extension.

    https://www.meaningcloud.com/developer/documentation/error-codes#credits

    Greetings,
    Jonas
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    LoloyLoloy Member Posts: 15 Contributor I
    edited April 2023
    Thanks so much @jwpfau . I am still getting this message, so pls what can I do to proceed?

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    jwpfaujwpfau Employee, Member Posts: 302 RM Engineering
    Hi,

    you can click on "102: Credits per subscription exceeded" on the link of my previous post to get more information.

    In conclusion it says wait for next billing month or switch to a payed plan.

    Greetings,
    Jonas
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    LoloyLoloy Member Posts: 15 Contributor I
    Thanks so much for replying. Unfortunately, it is still the same issue. Not sure when it will be resolved. Please, is there a way to get credit or know when I would be to continue my research? Is there an email where I can reach Rapid Miner support? pls what do you think I can do ?I would appreciate your guidance.

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