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Problem with educational license

ambercocoambercoco Member Posts: 1 Newbie
in Help
What can I do if my educational license for RapidMiner isn't working? I went through the process of downloading RapidMiner on 4/10 and the original student license I was given didn't work. I got a hold of someone via email and they sent me a new license on 4/11. Now I am trying to re download RapidMiner and everything about the install looks different. I am trying to use my new student license and it isn't working. Is there anyway to speak to someone at RapidMiner or Altair? I am afraid I am going to fail my class if I can't do the labs as requested. 

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    MartinLiebigMartinLiebig Administrator, Moderator, Employee, RapidMiner Certified Analyst, RapidMiner Certified Expert, University Professor Posts: 3,516 RM Data Scientist
    Hi ambercoco,
    what does 'not work' mean?
    Best,
    Martin
    - Sr. Director Data Solutions, Altair RapidMiner -
    Dortmund, Germany
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